Delivery can take up to 2-3 days, depending on your location in Toronto. If you are located outside of Toronto, then delivery could take more than 5-7 days.
Pickups may take up to 24 hours to be ready. We will notify you via email once your order is ready for pickup. Please contact the store via phone or email to ensure your order is ready before showing up to pickup your order.
We may be able to deliver outside of Toronto depending on the location, but there will be a delivery fee. Please contact us directly for a quote.
Yes, you can send E-transfer payments to [email protected]
We deliver every Tuesday, Thursday, Saturday, from 5pm-9pm.
Yes, we can accept cash at the door at the time of delivery. You can also E-transfer payment to [email protected] But in order to utilize these payment options, please notify us beforehand by calling the store: 416-546-3152
We are happy to gain your business and do not require gratuity for delivery. Thank you for thinking of us though!
No, exchanges are accepted at Leaside Pets for store credit only for unused original condition products within 7 days of purchase.